Small Business Phone Systems that just work.
Hosted VoIP, cloud PBX and Microsoft Teams calling for UK small businesses — from £5/user/month, installed and supported by a real UK team. Keep your numbers, add an AI receptionist, and pay no mid-contract price rises.
- 📱 Desk phones or app-only
- 🔀 Call routing & IVR menus
- 📞 Hunt groups & queues
- 📥 Voicemail-to-email
- 🎙️ Call recording
- 🤖 Optional AI receptionist
- 🟦 Microsoft Teams calling
- 📊 Call reporting
Phone systems for any small business
Hair salons
Never miss a booking.
Barbers
Simple, affordable calls.
Beauty salons
Booking line covered.
Cafes
One reliable number.
Takeaways
Several orders at once.
Electricians
Calls follow you.
Plumbers
Never miss a call-out.
Garages
MOT & service bookings.
From £5 per user, per month.
No PBX hardware to buy and no big upfront cost — cloud phone systems that scale with your team. And because it’s all cloud-delivered, we can have you set up and live within 60 minutes.
The right phone system for a small business.
A small business phone system today means VoIP — calls over the internet rather than the old phone line. It gives a small team the same professional setup a big company has: a main number with menus, calls that ring the right person, voicemail to email, and the ability to answer on a desk phone, a laptop or a mobile from anywhere.
With the 2027 PSTN switch-off retiring the old analogue and ISDN network, every UK small business needs to move to an internet-based system before then. Doing it now — rather than in the last-minute rush — means a calmer migration, your numbers kept, and no downtime.
Telexico designs, installs and supports the whole thing for you. We're Wolverhampton-based with engineers across the West Midlands, and we serve small businesses nationwide.
Three ways to do small business phones.
We'll recommend the right one for how you work — not push a single product.
Hosted VoIP / Cloud PBX
The most popular choice. Your phone system lives in the cloud — no hardware to maintain, works on desk phones and apps, scales as you grow. See Hosted VoIP and Cloud PBX.
Microsoft Teams calling
Already live in Microsoft 365? Make Teams itself your phone system — calls in the app your team already uses. See Teams Phone.
VoIP + AI receptionist
Add an AI receptionist to answer overflow and out-of-hours calls 24/7, so a small team never misses a customer.
What a small business phone system costs.
Honest starting prices, all-in, with the standard features included and no mid-contract price rises. Exact pricing depends on users, desk phones vs app-only, and any add-ons. All prices exclude VAT (reclaimable).
| Setup | Good for | From (ex VAT) |
|---|---|---|
| Basic VoIP | essential calling, app-based | from £5/user/mo |
| Standard VoIP | full features, all-in | from £15/user/mo |
| VoIP + desk phones | offices & reception | from £18/user/mo |
| VoIP + AI receptionist | never miss a call, 24/7 | from £15/user + AI from £150/mo |
Starting prices, ex VAT. Get a firm quote in 60 seconds → or see what drives phone system cost.
How Telexico compares.
Already looking at the big names? Here's a fair, honest comparison of each.
Built for small businesses, supported like a partner.
Small businesses get the rough end of big telecoms providers — call-centre support, contracts that auto-renew, prices that creep up every year. Telexico is the opposite: a named UK contact, plain contract terms, no mid-contract price rises, and engineers who actually install and support your system.
And because we do the whole stack, you can put your broadband, internet, WiFi, leased lines and phones with one provider on one bill — start with phones and add the rest whenever you're ready.
Businesses switching to Telexico near you.
We're Wolverhampton-based with engineers across the West Midlands — and we serve businesses nationwide. Switching is the same wherever you are: numbers kept, no downtime, a named UK contact after.
The services behind the comparison.
Everything we'd put in front of you instead — designed, installed and supported by a UK team.
Phone systems
Connectivity
AI & more
Compare it properly, with no hard sell.
Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.
Frequently asked questions
How much does a small business phone system cost?
Small business phone systems from Telexico start from around £5/user/month, with the standard features included. The exact price depends on how many users you have, whether you want desk phones or app-only, and any add-ons like call recording or an AI receptionist. There are no mid-contract price rises, and we give a firm quote against your needs.
What's the best phone system for a small business?
For most small businesses, a hosted VoIP / cloud phone system is the best fit — no on-site hardware to maintain, works on desk phones and mobile apps, and scales easily as you grow. If you already use Microsoft 365, Teams calling can be even simpler. We'll recommend the right option for your size and how you work, rather than pushing one product.
Do I need desk phones or can my team use an app?
Either. Small business phone systems work on physical desk phones, on desktop and mobile apps, or a mix. Many small teams go app-only to keep costs down and stay mobile; others prefer desk phones at reception or in the office. You're not locked in — we set up whatever suits how your team works.
Can I keep my existing phone number?
Yes. We port your existing business numbers across so they stay exactly the same, and keep your old service live until the new system is proven — so there's no downtime and no missed calls during the switch.
Is a VoIP phone system reliable for a small business?
Yes — modern hosted VoIP is reliable and business-grade, provided the internet connection underneath is solid. Because Telexico also handles broadband, WiFi and 4G/5G failover, we make sure the connection supports your calls, and can add failover so your phones stay up even if your main line drops.
What happens to small business phones after the 2027 PSTN switch-off?
The old analogue/ISDN network is being switched off, so every small business needs an internet-based phone system (VoIP) before then. Moving now avoids a last-minute rush — we handle the migration, port your numbers and set everything up with no downtime.
Can I keep my number?
Yes — we port your existing number across so customers notice no change.
How long does installation take?
New numbers are often live within the hour; porting an existing number takes a little longer.
Can I use my mobile?
Yes — a mobile app turns your phone into an extension, so you answer the business number anywhere.
How much does a phone system cost?
From a few pounds per user a month, with no big upfront cost.
Where to next?
See small business phone system costs — from just £5/user/month.