Reach customers in thechannel they actually read.
SMS still has 98% open rates. Use Telexico SMS for marketing, two-way conversations, automated reminders and lead nurture.
SMS Marketing Platform pain points we hear every week.
If any of these feel familiar, it's not a tech problem — it's a provider problem.
"Our emails get 12% open rate."
Inboxes drowning, marketing emails buried under work emails, customers skim and ignore. SMS hits 98% within 5 minutes.
"Customers no-show appointments."
Without reminders, no-show rate hits 20%. With SMS reminders 24 hours before, no-shows drop to 5%. Pure revenue recovery.
"We can't respond to SMS replies properly."
Bulk SMS providers usually one-way only. Customer replies vanish into the void. We support 2-way conversations into your team's inbox.
"Personalisation is a nightmare."
Mail-merging by hand, broken brackets, wrong names. Modern platforms handle templates with merge fields, sender names, and dynamic content per recipient.
"We don't know what works."
Send out 500 SMS, no idea who opened, replied, or clicked through. Modern SMS platforms track every link click, opt-out, delivery status.
"GDPR opt-out is broken."
Customer texts STOP, gets messages anyway. Regulators fine. We auto-handle opt-outs and maintain compliant suppression lists.
SMS Marketing Platform done properly.
What you get when Telexico builds it.
Bulk send with merge fields
Send personalised SMS to thousands of customers in one click. {{first_name}} merges, sender ID configurable to your brand name.
2-way conversations
Customer replies route into your team's web inbox. Reply back, assign to staff, track resolved/open.
Appointment reminders + drip campaigns
Automated reminders 24hr / 1hr before. Drip welcome sequences for new customers. Birthday messages, lapsed-customer reactivation.
Delivery + engagement analytics
Live dashboard: sent, delivered, replied, clicked, opted out. Per-campaign ROI tracking. Spot underperforming messages quickly.
Link tracking + landing pages
Shorten and track every link. Build mobile landing pages inside the platform. Measure clicks per recipient.
GDPR-compliant opt-out handling
Auto-suppress on STOP. Maintain opt-out lists. Audit trail for ICO compliance. No legal exposure.
Built for businesses that need reliability, speed and control.
Review my current setup.
Not ready to switch yet? Send us your current contracts, bills, or photos of your existing equipment. We'll review what you have, what you're paying, and where you could simplify, consolidate or improve — without any pressure to buy anything from us.
We benchmark your existing broadband, phones, mobile and IT against current UK market pricing and what your business actually needs.
Real engineer review of your current connectivity, voice setup, WiFi, security and continuity — strengths, gaps, and where you're overpaying or underprotected.
We tell you honestly what's available at your postcode — FTTP, leased line, alt-net carriers — and which makes commercial sense for your operation.
For businesses still on ISDN or aging on-premises PBX — an honest cost-and-feature comparison before the 2027 BT switch-off forces a rushed decision.
No hard sell. No fixed package pressure. If we're not a better fit, we'll tell you straight — and recommend what is.
What businesses gain by switching to Telexico.
How we differ from the big providers — written plainly, no sales spin.
Send us your current renewal. We'll review what you have, what you pay, and where we can simplify — no fixed-package pressure, no obligation.
What you actually get from Telexico.
Honest about scope. No aggressive sales tactics, no surprise renewal jumps, no tier-1 call-centre triage. Real UK engineers, transparent pricing, one provider relationship across the stack.
UK-based provider
Wolverhampton-headquartered. Engineers cover the West Midlands daily; UK-wide install via our partner network. Real UK engineer support, UK data residency, UK contractual relationship — not US-routed SaaS.
Real engineer support
When you call Telexico, you reach someone who can actually fix things. Response SLA backed by real engineering capacity rather than call-centre headcount. Named account manager for ongoing customers.
Free infrastructure review
Every engagement starts with a no-obligation audit of your current setup. Honest recommendation — sometimes that's "stay with your current provider after negotiation." We'd rather be honest than oversell.
Transparent pricing
What you sign for is what you pay — including renewal. No teaser pricing that jumps 30-100% at year two. No mid-contract CPI shock. Predictable multi-year cost from day one.
One provider, one platform
Broadband, hosted VoIP, business WiFi, AI Receptionist, 4G/5G failover, CCTV consolidated onto one Telexico relationship. Single bill, single support number, single engineer when something needs attention.
Migration project-managed
Switching to Telexico isn't DIY. We handle contract audit, notice timing, ordering, parallel running, cutover, old-provider close-out. Customer-visible disruption typically measured in minutes.
Simpler telecoms. Fewer suppliers. Real support.
Send us your current setup. We'll show you where we can simplify, consolidate or reduce cost — no rigid pricing, no hard sell.
AI receptionist answers 24/7, captures the lead and sends it straight to your team.
Broadband, phones, AI, WiFi, failover and CCTV — one bill, one UK team.
We design around your team, your hours and your customers — not a generic package.
⚡ 30 seconds to share your details · 💬 We respond promptly · 🔒 No hard sell
SMS around how you actually operate.
Send us your current setup — we'll review what you have today, what's working, what isn't, and tailor SMS around your operation. No hard sell, no fixed-package pressure.
Frequently asked questions
What does an SMS cost?
From £0.04 per SMS at standard rates. Volume discounts at 10K+/month. Compared to email + ads cost-per-engagement, SMS is often cheaper per actual response.
Can my customers reply?
Yes — 2-way conversations route into your team inbox. Replies are searchable, assignable, and reportable like a CRM.
What about opt-outs and GDPR?
Built in. STOP triggers auto-suppression. Opt-out lists are maintained per sender ID. You stay compliant without manual work.
Can I send appointment reminders automatically?
Yes — connect your calendar or appointment system via API. Customers get a reminder 24 hours ahead, 1 hour ahead, with reply-to-confirm.
Can I send from a branded sender ID?
Yes — alphanumeric sender IDs (up to 11 characters, e.g. 'TELEXICO') for UK destinations. Numeric long codes for 2-way conversation.
How is this different from WhatsApp Business?
SMS is universal — works on every phone, no app needed. WhatsApp is great when you know customers use it. Most UK businesses run both; we support both.
Can it integrate with my CRM?
Yes — common integrations include HubSpot, Salesforce, Pipedrive, Mailchimp. API-driven, with webhooks for events.