Everything we install.One platform, one team.
Telexico's full UK business telecoms range — engineered to work together as a coherent platform rather than bolted together from different vendors.
Telexico delivers complete business telecom and technology solutions for companies across the UK. From VoIP phone systems and full fibre broadband to AI receptionists, leased lines, failover internet, business WiFi, CCTV systems and multi-site connectivity — we help businesses replace multiple suppliers with one reliable technology partner.
Whether you operate a single office, retail site, warehouse, hospitality venue or multi-location organisation, Telexico provides scalable communications infrastructure designed around reliability, performance, security and growth. We're a UK-based business telecoms provider with engineers headquartered in Wolverhampton serving the West Midlands and businesses nationwide.
Why one provider beats five — when done right.
Most UK SMEs end up with a fragmented telecoms stack — different providers for broadband, phones, WiFi, CCTV. The result: five bills, five support relationships, five contract end dates, finger-pointing when something breaks across the boundary. The hidden operational cost of managing that fragmentation usually exceeds any per-service price advantage from picking best-of-breed.
Telexico's value proposition is the platform — broadband, phones, WiFi, AI Receptionist, failover and CCTV designed to work together. Single bill, single support number, single engineer when something needs attention. Native integration where it matters (AI with VoIP, managed router with voice QoS, business WiFi with captive portal).
When platform matters
SMEs without dedicated IT teams, multi-site businesses managing provider sprawl, and operations where reliability and consolidated support matter more than headline-cheapest pricing on individual components. The platform approach removes the cost of managing fragmentation.
When best-of-breed matters
Very large enterprises with dedicated procurement and IT teams, businesses with specific niche requirements that mainstream providers don't cover well, or operations where one specific service quality matters far more than the rest. We're honest that platform isn't always the right answer.
Seven services, one platform.
Each service designed around how UK SMEs actually operate. Click through for full service detail.
Business Broadband
Full fibre, leased lines and 4G/5G failover. Real SLAs. Real UK support. Real upload speeds.
VoIP Phone Systems
Call recording, IVR, mobile apps, multi-site routing and AI handling — all in one cloud system.
AI Receptionist
AI voice agent trained on your business. Books appointments, captures leads, qualifies enquiries — 24/7.
Business WiFi
Mesh networks, separate guest portals, PCI-compliant segmentation. No more dead zones, no more workarounds.
4G/5G Failover Internet
Automatic 4G/5G failover keeps phones, card machines and cloud apps live when broadband goes down.
CCTV and Security
Professional 4K systems with mobile app access, smart alerts, business-grade recording and remote monitoring. Supplied, installed and supported by Telexico Security.
SMS Marketing Platform
SMS still has 98% open rates. Use Telexico SMS for marketing, two-way conversations, automated reminders and lead nurture.
Business SIM Cards
Vodafone, EE, O2 and Three business plans on a single Telexico bill. Pooled data, central portal management, business-grade support. Compare networks per user — no need to stay locked to one carrier.
Full Fibre Broadband
FTTP from Openreach or alt-net carriers (CityFibre, Hyperoptic) — 100Mbps to 1Gbps symmetric. Pure fibre directly into your premises. No copper bottleneck, no contention with neighbours, no compromise on upload speeds.
SIP Trunks
SIP trunks deliver voice over your data connection — directly replacing ISDN and analogue PSTN lines while keeping your existing on-premises PBX. Lower call costs, no rip-and-replace, PSTN switch-off ready.
Which combination fits which business?
Honest framework for which Telexico services typically combine well for which business types. Free audit refines this to your specific operation.
Small office / studio (1-10 users)
Core stack: Business broadband + hosted VoIP + AI Receptionist. Often added: business WiFi if guest/staff segregation matters; 4G/5G failover if business operates can't tolerate outage. Typical monthly: £200-500 all-in.
Mid-size office (10-50 users)
Core stack: Business broadband + 4G failover + hosted VoIP + business WiFi + AI Receptionist. Often added: CCTV via Telexico Security; Microsoft Teams Direct Routing if Microsoft 365-heavy. Typical monthly: £500-1,500 all-in.
Hospitality (restaurants, pubs, hotels)
Core stack: Business broadband + dual failover (4G/5G) + hosted VoIP + business WiFi with guest captive portal + AI Receptionist. Often added: CCTV; SMS marketing for bookings; EPOS network VLAN separation. Why dual failover: card payment reliability during service.
Healthcare practices
Core stack: Business broadband + hosted VoIP with compliance recording + AI Receptionist with clinical triage routing + business WiFi with patient/staff VLAN. Often added: CCTV (clinical premises); compliance call recording with healthcare-appropriate retention. Why specialist: compliance and clinical workflow requirements.
Multi-site retail and chains
Core stack: Per-site business broadband + per-site failover + unified hosted VoIP across sites + business WiFi + AI Receptionist. Often added: CCTV multi-site; SMS marketing; multi-site EPOS VLAN architecture. Why multi-site: consolidated provider relationship across portfolio.
Warehouses and manufacturing
Core stack: Leased line connectivity + diverse failover + production-VLAN architecture + industrial-grade WiFi + hosted VoIP. Often added: CCTV; IoT VLAN separation. Why specialist: production system isolation and uptime requirements.
Construction and trades
Core stack: Starlink connectivity + 4G/5G failover + portable WiFi + hosted VoIP with mobile apps. Often added: per-site CCTV. Why portable: rapid deployment, kit moves to next site at project end.
Professional services
Core stack: Business broadband + hosted VoIP with mobile/desktop apps + compliance recording + AI Receptionist. Often added: Microsoft Teams Direct Routing; CRM integration (Clio, HubSpot, etc.). Why specific: hybrid working and compliance recording requirements.
How the services actually work together.
Where the platform argument earns its keep — concrete examples of services that integrate natively rather than just sharing a bill.
AI Receptionist + hosted VoIP
AI sits inside the VoIP platform, not as a third-party bolt-on. Call routing seamless: AI handles routine calls, escalations route directly to your staff without service-boundary configuration. Knowledge base configured once for both systems.
Managed router + voice QoS
The managed router we supply with broadband includes pre-configured QoS prioritising VoIP traffic. Voice call quality stays consistent even when broadband is under load from other traffic. No additional configuration needed.
Business WiFi + captive portal + email capture
Branded guest WiFi captive portal integrated with email capture and (optionally) SMS marketing. One configuration, GDPR-compliant consent flow, data flows into the same managed platform. Not three separate services to coordinate.
Primary broadband + 4G/5G failover
Dual-WAN router automatically fails over to 4G/5G when primary broadband fails. Failover happens in seconds, transparent to staff and customers. Single Telexico relationship managing both primary and failover infrastructure.
CCTV + dedicated VLAN + monitoring
Telexico-supplied CCTV deployed on dedicated CCTV VLAN within the network architecture. Bandwidth shaped to not affect production traffic. Monitored centrally with the rest of the infrastructure.
Single monitoring dashboard
Broadband, router, WiFi APs, hosted VoIP, AI Receptionist, CCTV — all monitored from one Telexico dashboard. Issues detected before users notice. Capacity and performance visible across all services rather than siloed.
An alternative to BT Business, Virgin Media Business and 4Com.
Many businesses move to Telexico after becoming frustrated with rising costs, offshore support and fragmented services from larger providers. Telexico combines VoIP, business broadband, AI communications, failover internet, CCTV and business connectivity into one fully managed solution with UK-based support, fixed pricing and no mid-contract price rises.
Whether you're comparing alternatives to BT Business broadband, looking for a Virgin Media Business replacement, evaluating options beyond 4Com or RingCentral, or simply tired of dealing with five different suppliers for what should be one infrastructure relationship — Telexico is built for businesses who want a single UK partner across the full technology stack.
Simpler telecoms. Fewer suppliers. Real support.
Send us your current setup. We'll show you where we can simplify, consolidate or reduce cost — no rigid pricing, no hard sell.
AI receptionist answers 24/7, captures the lead and sends it straight to your team.
Broadband, phones, AI, WiFi, failover and CCTV — one bill, one UK team.
We design around your team, your hours and your customers — not a generic package.
⚡ 30 seconds to share your details · 💬 We respond promptly · 🔒 No hard sell
Which combination fits your business?
Tell us what you have today, what's frustrating you, and what your operation looks like. We'll come back with a tailored recommendation — including the situations where staying with your current setup makes more sense than switching.
Frequently asked questions
Can I just buy one Telexico service, or do I have to bundle?
Standalone is fine. Most customers start with one service (typically broadband or phones) and add others as existing contracts end. We do free audits at every renewal to identify the right next addition. No pressure to bundle everything immediately.
What's the actual bundle saving?
Typically 15-30% cheaper than equivalent multi-provider stack. Operational savings on top of that — single bill, single support number, single engineer relationship. Real comparison done during your specific audit; not generic marketing claim.
Can I switch services incrementally as my existing contracts end?
Yes — phased migration is the standard pattern for businesses with multiple existing providers. New services go straight to Telexico; legacy services migrate as their contracts expire. Typical 12-24 months to full consolidation, no broken commercials.
Which services genuinely integrate with each other?
AI Receptionist with our hosted VoIP (native integration, not third-party bolt-on). Managed router with voice QoS for our VoIP traffic. Business WiFi with our captive portal and VLAN architecture. Telexico-supplied CCTV with the network design. Integration depth varies by service combination — full detail during scoping.
Do I need all the services to get value from Telexico?
No. Many UK SMEs start with just broadband + phones (the most common combination). Others start with AI Receptionist standalone. Bundle economics improve as you add services, but the value proposition works at any scope. We're honest about which combinations make sense for your specific operation.
How quickly can a full Telexico setup be deployed?
Variable by scope. Single service (e.g. just broadband or just phones): 5-10 weeks elapsed including number porting. Full stack new deployment: 6-12 weeks. Migration from existing multi-provider mess: 12-24 months phased as contracts end. Construction site rapid deployment: 1-2 weeks via Starlink.
What does a typical UK SME Telexico setup cost?
Highly variable by scope and business size. Indicative monthly totals: small office bundle (broadband + phones + WiFi + AI for 5-10 users) £200-500/month all-in; mid-size office (20-50 users) £500-1,500/month; multi-site or specialist setup (healthcare, manufacturing) variable based on compliance and resilience requirements. Real quotes against your specifics during free audit.
Tailored around your business.
Send us your current setup. We'll review what you have, what you pay, and where we can simplify, consolidate or improve it — no hard sell, no fixed-package pressure.