Connectivity
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See how businesses across the West Midlands and the UK have cut costs, improved reliability and upgraded their technology by switching to Telexico.
📍 Wolverhampton, West Midlands
A busy dental practice in Wolverhampton was running on an ageing BT landline system with ISDN lines due for switch-off. Calls were frequently dropping during peak times, reception staff were overwhelmed, and the practice was paying over £350/month for a phone system that was no longer fit for purpose.
Telexico migrated the practice to a fully hosted VoIP system, number-ported their existing Wolverhampton number, added an auto-attendant to manage the call queue, and bundled their broadband on a dedicated full fibre connection with 4G failover. The whole transition took less than 48 hours with zero disruption to patient bookings.
"We were dreading the PSTN switch-off. Telexico made it completely painless. We're now saving over £200 a month and the phone system is genuinely better in every way."
— Practice Manager, Wolverhampton Dental
📍 Birmingham City Centre
An accountancy firm in Birmingham with 22 staff was running their entire cloud infrastructure over a contended business broadband connection. At peak times — particularly around self-assessment deadlines — their accounting software ground to a halt, costing them hours of productivity.
Telexico installed a 500Mbps dedicated leased line with a 4-hour fix SLA and added Assure X failover using 4G as a backup path. Cloud software performance improved dramatically, and the firm hasn't experienced a single meaningful outage since installation. They also consolidated their VoIP and mobile onto one Telexico account, reducing their monthly technology spend by 38%.
"The difference between contended broadband and a leased line is night and day. Our team can actually do their work now. Telexico handled everything — survey, installation, porting our numbers. No drama whatsoever."
— Managing Director, Birmingham Accountancy Firm
📍 Cannock, Staffordshire
A multi-unit retail development in Cannock required a full security upgrade — their analogue CCTV system was outdated, coverage was insufficient, and there was no managed WiFi infrastructure for tenants or visitors.
Telexico conducted a full site survey and installed a Hikvision IP CCTV system with 24 cameras covering all entrances, car parks and common areas. Alongside this, they deployed enterprise WiFi access points throughout the development with separate tenant, staff and guest SSIDs, managed centrally. The landlord now offers connectivity as a premium amenity to tenants, generating additional income.
"The Telexico team transformed our site. Professional installation, clean cabling, great remote monitoring setup. We now resell WiFi to our tenants — something we never thought possible."
— Property Manager, Cannock Retail Development
📍 Walsall, West Midlands
A busy beauty salon in Walsall was losing bookings daily. The owner was juggling treatments and calls simultaneously — calls going to voicemail meant lost revenue, and hiring a receptionist at £1,500+/month wasn't viable for a sole-trader salon.
Telexico deployed an AI receptionist configured specifically for the salon — trained on services, pricing, availability and FAQs. The AI answers every call, books appointments directly into the salon's diary, and handles rescheduling automatically. In the first month, new bookings increased by 31% simply by capturing calls that had previously gone to voicemail. Total cost: £49/month.
"I used to dread seeing missed calls. Now every call is answered and the bookings just appear in my diary. The AI is better than I expected and my customers genuinely can't tell the difference."
— Owner, Walsall Beauty Salon
📍 Wolverhampton · Dudley · Birmingham · Telford
A regional logistics company with four sites across the West Midlands was running on separate broadband connections with no centralised management. Their IT team were spending hours dealing with connectivity complaints from each location, and their MPLS costs were spiralling.
Telexico designed and deployed a full SD-WAN solution across all four sites, replacing the MPLS entirely. Each site received a dedicated broadband connection with 4G failover, and all traffic management was centralised in one dashboard. VoIP was also consolidated onto the Telexico platform, with calls routing intelligently across the best available path.
"We cut our connectivity costs by over half and actually improved performance. Telexico managed the entire rollout — four sites, all services, all consolidated. Our IT team have their lives back."
— IT Director, West Midlands Logistics
"Switched our Stourbridge office from BT to Telexico. Saved £180/month and the VoIP system is brilliant. Setup took one afternoon."
"Our Dudley site had dreadful broadband. Telexico installed leased line and failover — we haven't had a single downtime event in 14 months."
"The AI receptionist was a game changer for our Telford office. Professional, always available, and a fraction of what a human would cost."
Get a free quote and see exactly how much your business could save by switching to Telexico.
📞 0121 268 0121 · hello@telexico.com