Phone Systems for Restaurants never miss a booking during service.
A phone system for restaurants — take bookings without pulling staff off the floor, never miss a table call, and let an AI receptionist handle the phone at peak. From £5/user/month.
What running the phones in restaurants is really like
Busiest when it rings most
Booking and takeaway calls peak exactly during service when staff are flat out.
Engaged tone loses covers
One line means a second caller gets a busy tone — and books elsewhere.
Orders on scattered numbers
Mobiles and platforms mean inconsistent numbers and missed orders.
Phone features that earn their keep
Several calls at once
Take multiple bookings and orders simultaneously, no busy tone.
Queue with a message
Callers hear a friendly hold rather than ringing out.
Divert to mobile/AI
Overflow to a manager's mobile or AI receptionist at the peak.
One consistent number
A single local number across phone and any ordering platforms.
A day on the phones
Friday, 7:30pm. Three booking calls and a large party enquiry hit at once. The system answers them all — two are taken, one waits a few seconds with a hold message, the enquiry routes to the manager — while the kitchen's internal line stays separate. No covers lost to an engaged tone.
Handled properly
If you take card payments or deposits over the phone, we can configure DTMF masking and pause-and-resume so card numbers aren't recorded, supporting PCI DSS compliance.
From £5 per user, per month.
No PBX hardware to buy and no big upfront cost — cloud phone systems that scale with your team. And because it’s all cloud-delivered, we can have you set up and live within 60 minutes.
The phone problem in restaurants.
Phone rings during service
Staff are serving, the phone rings out, and a booking walks to a competitor.
Calls when you're closed
Diners call to book when the kitchen's shut and no one can answer.
Repetitive questions
Opening hours, menus, parking — the same questions tie up the phone all day.
No booking record
Missed calls mean missed covers you never even knew about.
How Telexico solves it.
An AI receptionist is transformative for restaurants: it answers every call, takes booking details, and handles the repetitive questions (hours, location, dietary) 24/7 — so your floor staff stay on the floor and you never lose a cover. See AI receptionist.
The phone system underneath routes calls cleanly, sends voicemail to email, and lets a manager pick up on mobile. We keep your number and support you locally. Add guest WiFi and broadband on one bill.
What it costs.
| Setup | Good for | From (ex VAT) |
|---|---|---|
| Basic VoIP | essential business calling, app-based | from £5/user/mo |
| Standard VoIP | full features, all-in | from £15/user/mo |
| VoIP + desk phones | offices & reception | from £18/user/mo |
| VoIP + AI receptionist | never miss a call, 24/7 | from £15/user + AI from £150/mo |
Starting prices, ex VAT, no mid-contract rises. Exact price depends on users and setup. Get a firm quote in 60 seconds →
The services behind the comparison.
Everything we'd put in front of you instead — designed, installed and supported by a UK team.
Phone systems
Connectivity
AI & more
Compare it properly, with no hard sell.
Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.
Frequently asked questions
Can a phone system take restaurant bookings automatically?
Yes — an AI receptionist answers calls, takes booking details and handles common questions 24/7, so no booking is missed even during service or after hours.
How do I stop missing calls during a busy service?
Calls route so they don't ring out, and an AI receptionist catches overflow — capturing bookings your team can't get to.
Can it answer when we're closed?
Yes — the AI receptionist answers round the clock, taking bookings and details while you're shut.
How much does it cost?
From around £5/user/month, with an AI receptionist from £150/month. No mid-contract rises.
Can we take several booking calls at once?
Yes — a cloud system handles multiple simultaneous calls, so no caller gets an engaged tone during service.
Can overflow go to a mobile during service?
Yes — calls that aren't answered quickly divert to a manager's mobile or an AI receptionist.
Can we keep one number across phone and ordering platforms?
Yes — a single local number presents consistently everywhere customers find you.
Is it secure to take card deposits over the phone?
With DTMF masking and pause-resume, card details aren't recorded, supporting PCI DSS compliance.
Can we add a line for a second site?
Yes — link multiple sites under one system and route between them instantly.
Will we keep our existing number?
Yes — we port your current number so reviews, listings and menus stay accurate.
Where to next?
Telecoms built for your sector.
Telexico tailors phones, broadband, AI receptionists, WiFi and CCTV to your industry — explore all industries →
Phone systems for restaurants in your area.
Local install and support across the West Midlands and major UK cities.
Part of Telexico's Hospitality phone systems — see every hospitality sector we cover.
See our dedicated AI receptionist for restaurants — 24/7 answering and booking built for your sector.
