Phone Systems for Mortgage Brokers answer the lead first.
Phone systems for mortgage brokers — respond to leads fast, route to advisers, record calls for compliance, and capture out-of-hours enquiries with AI. From £5/user/month.
What running the phones in mortgage brokers is really like
A missed call is a missed lead
Leads call ready to talk — voicemail loses them.
Timing wins business
The first broker to respond usually wins the client.
Compliance needs records
Advised sales require a clear, retained record.
Phone features that earn their keep
Route to an available adviser
Lead calls go straight to a free adviser's mobile.
Compliant recording
Recording for FCA requirements, with secure retention.
Voicemail-to-email
Missed leads reach the inbox for instant follow-up.
Reporting
See call volumes and response times to sharpen the team.
A day on the phones
A portal lead calls at 5:55pm. Rather than ringing an empty office, the call routes to the first available adviser's mobile, is answered, and is recorded for compliance. The lead that would have gone to voicemail — and to a rival by morning — becomes a client.
Handled properly
For advised sales, the FCA expects firms to record and retain relevant calls; we configure recording, secure storage and retention to support your compliance obligations.
From £5 per user, per month.
No PBX hardware to buy and no big upfront cost — cloud phone systems that scale with your team. And because it’s all cloud-delivered, we can have you set up and live within 60 minutes.
The phone problem in mortgage brokers.
Speed to lead
In mortgages, the broker who answers first usually wins — a missed call is a lost client.
Compliance
Calls often need recording for compliance and file evidence.
Out-of-hours leads
Enquiries arrive evenings and weekends when no one's at the desk.
Routing
Clients bounced between advisers waste time and lose trust.
How Telexico solves it.
Calls ring advisers wherever they are, an AI receptionist captures out-of-hours leads and books call-backs, and call recording gives you compliant records. So you answer the lead first and never lose an enquiry.
Installed locally, numbers kept, with broadband and the wider stack available on one bill.
Everything mortgage brokers need, from one provider.
Phone systems
VoIP, cloud PBX and Teams calling — the focus of this page. See business phone systems.
Business broadband
Fast, reliable broadband and leased lines to carry your calls and data.
AI receptionist
An AI receptionist answers, books and triages 24/7 so you never miss a customer.
Business WiFi
Secure staff and guest WiFi across your premises.
CCTV & security
HD CCTV and security, managed alongside your comms.
One provider
Phones, internet, AI, WiFi and CCTV on one bill, one support team. Get a quote →
What it costs.
| Setup | Good for | From (ex VAT) |
|---|---|---|
| Basic VoIP | essential business calling, app-based | from £5/user/mo |
| Standard VoIP | full features, all-in | from £15/user/mo |
| VoIP + desk phones | offices & reception | from £18/user/mo |
| VoIP + AI receptionist | never miss a call, 24/7 | from £15/user + AI from £150/mo |
Starting prices, ex VAT, no mid-contract rises. Exact price depends on users and setup. Get a firm quote in 60 seconds →
The services behind the comparison.
Everything we'd put in front of you instead — designed, installed and supported by a UK team.
Phone systems
Connectivity
AI & more
Compare it properly, with no hard sell.
Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.
Frequently asked questions
How much is a phone system for mortgage brokers?
From around £5/user/month for the basic package, £15 all-in for full features, with an AI receptionist from £150/month. No mid-contract rises — we quote against your setup.
Can an AI receptionist help mortgage brokers?
Yes — it answers, books and triages calls 24/7 so you never miss a customer, even when your team can't get to the phone.
Will I keep my number?
Yes — we port your existing numbers and keep your old service live until the new one is proven, so there's no downtime.
Do you cover more than phones?
Yes — we provide phones, broadband, AI receptionist, WiFi and CCTV for mortgage brokers on one bill and one support relationship.
Can lead calls reach an adviser instantly?
Yes — calls route to the first available adviser's mobile so leads aren't lost to voicemail.
Does call recording meet FCA requirements?
We configure recording and retention to support FCA requirements for advised sales — your compliance team confirms the policy.
Can we see response times and call volumes?
Yes — reporting shows volumes and how quickly leads are answered.
Can advisers take calls anywhere?
Yes — calls follow advisers to mobile, in or out of the office.
Can we scale as we hire?
Yes — add adviser users instantly with no hardware.
Will we keep our number?
Yes — we port your existing number so your marketing stays accurate.
Where to next?
Phone systems for mortgage brokers in your area.
Local install and support across the West Midlands and major UK cities.
Part of Telexico's Property & Finance phone systems — see every property & finance sector we cover.
See our dedicated AI receptionist for mortgage brokers — 24/7 answering and booking built for your sector.
