Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

ITS leased lines & dedicated internet.

Dedicated, uncontended connectivity over the ITS network with guaranteed symmetric speeds and a strict SLA — supplied and supported by Telexico.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

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⚡ Free review 💬 Tailored to you 🔒 No obligation

Based & managed

Bill & UK team

Day install

Dedicated connectivity

Bandwidth that’s yours alone.

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Uncontended

Dedicated capacity, not shared with neighbours.

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SLA-backed

Guaranteed speeds and response times.

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Symmetric

Equal up and down for cloud-first businesses.

Supplied by Telexico

One provider, local support.

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One bill

Connectivity, phones and WiFi together.

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Local team

Wolverhampton-based support.

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Right network

ITS, Openreach or CityFibre — whichever fits best.

Common questions

Frequently asked questions

Leased line vs full fibre?

A leased line adds guaranteed bandwidth and a tighter SLA — worth it when downtime is costly.

What SLA do I get?

Defined uptime and fix times — we’ll confirm the figures for your circuit.

Available near me?

We’ll check ITS availability at your postcode.

Networks & options

Explore more

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Leased lines

Our main leased-line page.

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Networks we use

All networks we supply.

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What is ITS?

About the network.

ITS Technology Group is a trademark of ITS Technology Group Ltd. Telexico Communications Ltd is an independent provider that supplies and supports business connectivity over the ITS network. We are not affiliated with or endorsed by ITS Technology Group Ltd.

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