Business broadband for UK restaurants.EPOS, card payments, online orders — never down.
Restaurants run on connectivity — card machines, EPOS systems, online order platforms, table booking, kitchen displays, guest WiFi. When the broadband drops, the restaurant stops. Telexico designs restaurant broadband around what restaurants actually do, with failover so a fibre cut doesn't kill Friday night service.
What we hear every week.
The frustrations behind why businesses search for business broadband for restaurants in the first place. If any of these feel familiar, the fix is straightforward.
"Card machine drops mid-service."
Saturday night, 8pm, fibre hiccups, the card machine times out, queue forms, customers shake their heads. Cash-only restaurants lost in 2010 — but everyone forgot to upgrade the infrastructure.
"Deliveroo orders just stop coming through."
Connection drops, kitchen display goes dark, Deliveroo/Uber Eats orders queue silently. Drivers waiting, customers angry, your platform rating tanking.
"Guest WiFi is shared with EPOS and it's chaos."
Customers streaming on guest WiFi slow down the card payments. Or the booking system. Or the kitchen display. One pipe, every device fighting.
"No one explains what we actually need."
Restaurant manager isn't a network engineer. Provider sells whatever's on the price list. Often over-spec'd, sometimes under-spec'd, rarely correctly sized.
How we design restaurant broadband.
Start with a quick site review: what EPOS you use, how many card machines, online order platforms, guest WiFi expectations, kitchen displays, music streaming. From that we size the right business broadband connection (usually 150-500Mbps FTTP), separate the EPOS/card traffic from guest WiFi via VLAN, add 4G/5G failover so card payments never stop, and design the WiFi to cover the full venue — front of house, kitchen, beer garden if you have one.
The Telexico approach to business broadband for restaurants.
Six things our customers consistently tell us matter.
Card payments never drop
Sized for EPOS + card traffic + delivery platforms with headroom. Failover catches outages in 30 seconds — most customers don't even notice.
Online order platforms protected
Deliveroo, Uber Eats, Just Eat, your own ordering — all flow uninterrupted. Kitchen displays stay live. Drivers don't wait.
Separated guest WiFi
Customers can stream all they want on guest WiFi without slowing EPOS, card payments or kitchen systems. Different lanes, same pipe.
4G/5G failover
Fibre cut on a Friday evening? Failover switches in 30 seconds. EPOS keeps running. Card machines keep working. Service continues.
WiFi designed for the venue
Front of house, kitchen, beer garden, private dining room — coverage where you need it. Multi-room mesh where required.
UK install and support
Engineered by our UK team, installed cleanly (no spaghetti cabling), supported by the engineers who installed it. Real people, not call centres.
Built around how restaurants run.
Restaurants aren't offices. Peak times are concentrated. Margins are tight. Service hours are inflexible. Card payments, EPOS and online orders cannot fail at the wrong moment. We design connectivity around that reality, not around a generic SMB template. Independent bistro to multi-site group — same care, different scale.
How it works for businesses like yours.
Three real-world setups we deliver across the UK.
60-cover bistro, single site
300Mbps FTTP + dual-band WiFi covering front and beer garden + 4G failover for card payments. EPOS and guest WiFi on separate VLANs. Reliable Saturday-night service.
Pizzeria + takeaway, multi-channel
500Mbps FTTP sized for Deliveroo/Uber Eats peak load + kitchen display + EPOS + driver coordination + customer phone. Failover essential for Friday-night revenue.
Restaurant group, 4 sites
SD-WAN linking all four sites with central management. Group reporting on uptime. Failover at every site. Card payments protected group-wide.
Built for UK hospitality, supported by UK engineers.
We work with independent restaurants, multi-site groups, takeaways and gastropubs across the UK. Designed by engineers who understand hospitality operations, installed by our UK team, supported by the same engineers who installed it. Failover testing happens before peak service — not during.
What you actually get from Telexico.
Honest about scope. No aggressive sales tactics, no surprise renewal jumps, no tier-1 call-centre triage. Real UK engineers, transparent pricing, one provider relationship across the stack.
UK-based provider
Wolverhampton-headquartered. Engineers cover the West Midlands daily; UK-wide install via our partner network. Real UK engineer support, UK data residency, UK contractual relationship — not US-routed SaaS.
Real engineer support
When you call Telexico, you reach someone who can actually fix things. Response SLA backed by real engineering capacity rather than call-centre headcount. Named account manager for ongoing customers.
Free infrastructure review
Every engagement starts with a no-obligation audit of your current setup. Honest recommendation — sometimes that's "stay with your current provider after negotiation." We'd rather be honest than oversell.
Transparent pricing
What you sign for is what you pay — including renewal. No teaser pricing that jumps 30-100% at year two. No mid-contract CPI shock. Predictable multi-year cost from day one.
One provider, one platform
Broadband, hosted VoIP, business WiFi, AI Receptionist, 4G/5G failover, CCTV consolidated onto one Telexico relationship. Single bill, single support number, single engineer when something needs attention.
Migration project-managed
Switching to Telexico isn't DIY. We handle contract audit, notice timing, ordering, parallel running, cutover, old-provider close-out. Customer-visible disruption typically measured in minutes.
Tailored around your business.
Tell us what you have now and what's frustrating you. We'll come back with a tailored review of where we can simplify, consolidate or improve it — no fixed-package pressure, no hard sell.
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Free infrastructure review
Send us your current setup. We'll review what you have, what you pay, and where we can simplify.
Frequently asked questions
Will it work with my EPOS?
Yes — most modern EPOS systems (Square, Lightspeed, TouchBistro, Toast, Epos Now, ICRTouch) run cleanly on properly-sized business broadband. We separate EPOS traffic from guest WiFi via VLAN so customers can't slow it down.
What about Deliveroo, Uber Eats, Just Eat?
All cloud-based platforms that depend on solid connectivity. We size the connection with their peak load in mind, plus failover so delivery orders flow even during fibre outages. Kitchen displays, driver coordination — all reliable.
How fast does my restaurant actually need?
Depends on size and operation. Small takeaway with one EPOS and basic guest WiFi: 75-150Mbps is fine. Mid-size restaurant with delivery platforms, EPOS, card payments and busy guest WiFi: 300-500Mbps. We size it to your actual operation, not a price-list tier.
Why do I need failover?
Because a fibre cut on Friday night costs you a service. With failover, card payments and EPOS automatically switch to 4G/5G within 30 seconds — most customers don't notice. The monthly cost of failover is usually cheaper than one lost service.
Can you install during off-hours so we don't lose a service?
Yes — most restaurant installs we schedule overnight or during the closed window between lunch and dinner service. We won't take a service from you.
How does guest WiFi work without slowing the rest of the restaurant?
Separate VLAN. Guest devices get their own logical network, with bandwidth limits if needed. EPOS, card payments and kitchen displays sit on the prioritised business network. Customers stream what they want; service keeps running.
What if we want to expand to a second site?
Multi-site is straightforward — we manage both sites under one account, with optional SD-WAN linking them for centralised management and reporting. Adding a third or fourth site uses the same template.
Apply this to your business?
Reading the guide is one thing; applying it to your specific operation is another. Send us your current setup — we'll review what you have, what fits, and where to start. No hard sell, no fixed-package pressure.